Restore Therapy Limited Privacy Policy
Who we are
Restore Therapy Limited are a scar therapy training provider based in United Kingdom. We are registered with the ICO under the Data Protection Register, our registration number is: ZA319029 linked here: www.ico.org.uk Restore Therapy Ltd are a limited business Company Registration No: 13055086.
In this policy, “I”, “our”, “us”, or “we” “Restore Therapy” refer to Restore Therapy Ltd. In this document, “you”, “the user” “your” “registered users” refer to the person(s) using this website.
How we get your personal information, why we have it
Most of the personal information we process is provided to us directly by you.
- Therapists or clinics registering an account: You can register on our website with a clinic or therapist listing, and we will need to store the personal information you provided to share your data on the directory, contact you and related to the billing payments or subscription you set up.
- If you add a review or a review is left about you or your clinic this may include personal details. When a review is created, the review and it’s metadata are retained indefinitely, but can be deleted by the Restore Therapy Limited website administrators on request. We may allow reviews to be checked through an automated spam detection service.
- If you submit a blog this may include personal details. When a blog post is created, the blog and it’s metadata are retained indefinitely, but can be deleted by the Restore Therapy Limited website administrators on request.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is that we have asked for your consent. You are able to remove your consent at any time. You can do this by contacting us, see the end of this policy document for how to contact us.
What rights you have over your data
Registered users can see, edit, or delete information from your listing at any time (n.b. you cannot change your username). The Restore Therapy Limited website administrators can also view, edit and delete the information provided when you submit a business listing.
If you have done any of the following: Registered for an account on this site, if you have left a review, if you have contributed a video or blog post or if you have provided information about products and links to your business, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Who we share your data with
If you create a listing on our directory, when you register, we ask your consent to share your data may be shared with selected 3rd parties. These selected 3rd parties have products and services of interest to therapists working with scars and injury recovery.
We use Stripe payment processing who will take data in order to complete transactions. Mailerlite is specialist software we use for email communications to therapists listed on our directory website.
Media
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles and links on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. If you request a password reset, your IP address will be included in the reset email.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Please contact us at info@restoretherapy.co.uk. To make a complaint write to us with your details and the reason for your complaint.
You can also complain to the ICO if you are unhappy with how we have used your data. To complain to the ICO about how we have used your data, write to them at the ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or see the ICO website: https://www.ico.org.uk
How to contact Restore Therapy Limited
By email: info@restoretherapy.co.uk
In writing: Restore Therapy Limited, Unit A, Lewin House, The St, Radstock BA3 3FJ